Terms of Use

What this document is

These are the terms on which Signal Retail LLC makes the website at signal-retail.com available to read. Using the site means accepting them. If you do not accept them, the remedy is simply to stop using the site.

Nothing here limits any right you have that cannot be limited by agreement.

What this website is, and what it is not

The site describes what Signal Retail does: unannounced retail field audits, the reports that come out of them, and the field auditor network that carries them out.

It is marketing material, not an offer. Service descriptions, coverage areas, turnaround times and any pricing shown are indicative and can change. Nothing on this site creates a contract, reserves capacity, or guarantees that a given service is available in a given place at a given time. A quote given to you in writing is an offer. A web page is not.

We try to keep the site accurate and current, and we correct errors when we find them. We do not promise that every page is free of mistakes at every moment.

The documents that actually bind us

This page is the least important legal document Signal Retail has. Three others carry the real obligations, and each one overrides this page within its own subject:

• Client work is governed by the signed client services agreement for that engagement. It, not this page, defines deliverables, confidentiality, data handling, liability and payment.
• Field auditor work is governed by an individually executed Independent Contractor Agreement. The Field Auditor Contractor Terms summarise the standard position.
• Information collected through this website is governed by the Privacy Policy, which names every outside system that can see it.

Where this page and any of those three appear to conflict, the other document wins.

Acceptable use

Read the site, quote it with attribution, and get in touch. What we ask you not to do is narrow and specific:

• Do not attempt to gain access to any part of the site, server or account that is not open to you.
• Do not scrape the site at a rate that degrades it for other people, or bypass any measure that limits automated access.
• Do not submit anything through our forms that is unlawful, deliberately false, or someone else’s confidential information.
• Do not use the site to imply a relationship with Signal Retail that does not exist, including presenting yourself as an auditor, agent or partner.
• Do not upload anything designed to damage the site or the people who use it.

Applying to the field auditor network under a false identity is treated as a breach of this clause and ends the application.

Who owns what is on this site

The text, graphics, page designs, methodology descriptions and the Signal Retail name and marks belong to Signal Retail LLC or are used with permission.

You may read, print and share pages for your own reference, and quote short passages with attribution and a link. Republishing whole pages, reusing the design or methodology descriptions in a competing offering, or using the marks in a way that suggests endorsement all need written permission first.

If you send us feedback or a suggestion, we may act on it without owing you anything for it. Nothing else you send us changes hands by using this site.

How this site and its writing were produced

Stated here for the same reason it is stated in the privacy policy: a company that sells evidence should not be vague about its own.

• This website was built with AI assisted development tooling.
• Site copy, including the Insights articles, is drafted with AI assistance and then reviewed, corrected and approved by a person before publication. Insights articles are commentary on retail operations. They are not field findings from any client engagement, and no client, location or auditor is described in them.
• Nothing you type into this site is sent to an AI service. The website makes no calls to any model.
• No decision about a person is automated here. Field auditor applications are read and assessed by a person.

How field intelligence reports are produced for a client, including any use of automated tooling in their preparation, is defined in the client services agreement for that engagement rather than on this page. Ask before you sign and you will get a direct answer.

This site is not advice, and reports are not certifications

Everything published here is general information about retail operations. It is not legal, employment, compliance, tax or professional advice, and it is not a substitute for someone qualified looking at your specific situation.

Decisions you take after reading anything on this site, or any report, remain yours.

Links to other sites

Where we link out, it is because the destination seemed useful. We do not control those sites, we are not responsible for what they publish or how they handle data, and a link is not an endorsement. Their terms and their privacy practices apply once you leave, not ours.

Availability

The site is provided as it stands and as it is available. We do not promise uninterrupted access. Pages may be changed, moved or withdrawn without notice, and maintenance may take the site offline.

Limitation of liability

To the fullest extent the law allows, Signal Retail LLC is not liable for loss arising from use of, or reliance on, this website, including lost profits, lost data, or business interruption.

This clause is about the website. It does not limit anything in a signed client services agreement, which contains its own liability terms and controls engagement work. Nothing here excludes liability for fraud, for fraudulent misrepresentation, or for anything else that cannot lawfully be excluded.

Governing law

Signal Retail LLC is organised under the laws of the State of South Dakota. These terms, and any dispute arising out of this website, are governed by South Dakota law without regard to its conflict of laws rules, and belong in the state or federal courts sitting in South Dakota.

This clause covers the website. A signed client services agreement or an executed contractor agreement may name its own governing law and venue, and where it does, that agreement controls the work carried out under it.

Nothing in this clause removes a protection that the law of your own state gives you and does not permit you to waive.

Changes to these terms

These terms can change. The effective date in the header always reflects the version you are reading, and the date it replaced is shown beside it. Continuing to use the site after a change means accepting the current version.

We do not notify site visitors individually of changes to this page, because we do not hold a contact record for people who only read the site. Changes to the privacy policy are handled under that policy’s own terms.