10 Stores. Real Visits. Honest Data.
The Signal Retail Pilot Program gives multi-location operators a complete picture of what customers experience across 10 of your locations — without a long-term commitment and without guesswork.
Request the Pilot — $7,500 All-InMost operators don’t know what their stores actually look like from the customer side.
You have manager reports. You have customer satisfaction scores. You have POS data and regional director feedback.
What you may not have is objective, unannounced observation from the customer side of the transaction — at 10 different locations, conducted by trained field auditors, with photo evidence and severity scoring. That’s what the Signal Retail pilot delivers.
No Hidden Extras.
We start with a 60-minute call to understand your store network, your operational priorities, and what you most need to know. From that, we build a client-specific audit checklist — not a generic template.
Trained field auditors visit your agreed locations during normal operating hours, acting as regular customers. Visits are unannounced. No store manager is notified in advance.
Every significant finding includes photo documentation. You’ll see exactly what the auditor saw — shelf labels, signage, checkout conditions, facility issues.
Every report goes through our internal quality review before it reaches you. We check for evidence completeness, language neutrality, scoring accuracy, and executive readability.
Findings are coded: Critical, High, Medium, Low, or Informational. You see the most urgent issues clearly — not buried in a list of 80 checklist items.
After all 10 visits are complete, we produce an aggregated summary showing which issues appeared across multiple locations, which categories score lowest, and what patterns emerge at the portfolio level.
We walk through the pilot findings with your team, answer questions, and discuss what the data suggests for ongoing monitoring, training, or operational priorities.
From First Call to Findings in 3–5 Weeks
| Week | Milestone |
|---|---|
| Week 1 | Discovery call + checklist design |
| Weeks 2–3 | All 10 visits completed |
| Weeks 3–4 | QA review and individual report delivery |
| Weeks 4–5 | Aggregated summary + debrief call |
$7,500. Everything Included.
| What’s Included | |
|---|---|
| Discovery call and custom checklist | Yes |
| 10 anonymous store visits | Yes |
| Photo evidence on every report | Yes |
| QA-reviewed individual reports | Yes |
| Severity scoring | Yes |
| Aggregated pilot summary | Yes |
| 1-hour executive debrief call | Yes |
| Purchase reimbursements | Yes |
| Travel (within standard coverage area) | Yes |
Payment: 50% at signing, 50% at report delivery.
Request the Pilot
Tell us about your store network and we’ll be in touch within one business day.